Customer care
Tell us what you need. We'll take you to the right place.
Order question, uncertain fit, missing voucher or a store visit to plan? Start here and carry the right context straight into WhatsApp.
Direct customer care+60 19-479 8667WhatsApp opens with a prepared message you can review and edit before sending.
Start here
What can we help with?
Choose one topic. We will build a clear WhatsApp message with the details that matter.
You can review and edit the message in WhatsApp before sending.
Faster on your own
Go straight to the answer.
For these common tasks, you may not need to wait for a conversation.
Help us solve it faster
A little context goes a long way.
You do not need to write an essay. These details help the team understand the question the first time.
- 01
For an order
Include the MUSII order number and say whether payment was deducted.
- 02
For fit or stock
Share the product link or name, colour and size you are considering.
- 03
For a store visit
Name the location and what you want checked before travelling.
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